Privacy Policy

1. Introduction

Enza AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS mobile application and related services (collectively, the "Service").

By downloading, installing, or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect different types of information depending on how you interact with our Service:

2.1. Account Information

When you create an account using Sign in with Apple or Sign in with Google, we collect the information provided by these services, which may include your name, email address, and profile identifier. We do not collect or store your Apple or Google account passwords.

2.2. User-Generated Content

When you use the Service to create music, we collect the content you provide, including:

• Text prompts and descriptions you enter to generate songs.
• Lyrics you write or paste into the app.
• Photos you upload for image-based song creation.
• Audio recordings you submit for voice-related features.

This content is processed by third-party AI service providers to generate your music. We do not use your content to train AI models.

2.3. Voice Data

If you use voice-related features within the Service, you may be asked to provide audio recordings of your voice. These recordings are used solely to deliver the requested functionality (such as generating vocals based on your voice). Voice data is transmitted securely to our servers and third-party service providers for processing. You may request deletion of your voice data at any time by contacting us at [email protected].

2.4. Usage Data

We automatically collect information about how you interact with the Service, including songs created, features used, session duration, app version, and general interaction patterns.

2.5. Device Information

We collect information about your device, including device model, operating system version, unique device identifiers, language settings, and mobile network information.

2.6. Log and Analytics Data

We collect IP address, access times, referring URLs, and general location data (city/country level) for analytics and security purposes.

2.7. Payment Information

All payments are processed exclusively through the Apple App Store. We do not collect, process, or store your payment card details, billing address, or other financial information. Apple handles all payment processing in accordance with its own privacy policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: To generate music, process your prompts, lyrics, photos, and voice recordings, and deliver your created tracks.
• Account Management: To create and manage your account, authenticate your identity, and manage your subscription.
• Communication: To send you push notifications about completed tracks, technical notices, updates, security alerts, and support messages. You can manage push notification preferences in your device settings.
• Improvement: To monitor and analyze usage trends, diagnose technical issues, and improve the Service.
• Security: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• AI Service Providers: Your prompts, lyrics, photos, and voice recordings are transmitted to third-party AI service providers solely for the purpose of generating music and related content. These providers process your data on our behalf and are contractually obligated to protect your information.
• Cloud Infrastructure Providers: Generated audio files and cover artwork are stored using third-party cloud storage services.
• Analytics Providers: We use third-party analytics tools to understand how the Service is used. These tools collect data in aggregated or anonymized form.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may share information to protect the rights, property, or safety of Enza AI, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information as follows:

• Account Data: Retained for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
• Generated Content: Your created tracks, cover artwork, and lyrics are stored for as long as your account is active. Content associated with inactive accounts (no active subscription and no login for an extended period) may be deleted to manage storage resources.
• User-Generated Input: Prompts, photos, and voice recordings submitted for music generation may be retained temporarily during processing and are not stored indefinitely.
• Analytics Data: Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytical purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure authentication via Apple and Google sign-in services.
• Access controls limiting who within our organization can access personal data.
• Regular review of our data collection, storage, and processing practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data and account.
• Restriction: Request that we restrict processing of your personal data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to our processing of your personal data.
• Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

You can also manage certain preferences directly:

• Push notifications can be managed through your iOS device settings.
• You can delete your account and associated data through the app settings or by contacting us.

8. Third-Party Services

The Service relies on third-party service providers for AI processing, cloud storage, analytics, and authentication. These providers have their own privacy policies governing how they handle your data. We encourage you to review the privacy policies of Apple and Google, which provide the authentication services used by our app.

The Service may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Push Notifications

We may send you push notifications to inform you when your generated track is ready or to provide occasional updates about the Service. You can opt out of push notifications at any time through your iOS device settings. Opting out of push notifications does not affect your ability to use the Service.

10. Children's Privacy

The Service is not intended for children under the age of 13 (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe a child under 13 has provided us with personal information, please contact us at [email protected].

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

12. Your Privacy Rights by Region

12.1. European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your personal data based on: (a) your consent (e.g., when you submit voice recordings); (b) performance of a contract (e.g., providing the Service to you); (c) our legitimate interests (e.g., improving the Service, ensuring security); and (d) compliance with legal obligations.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
• Data Protection Officer: For GDPR-related inquiries, contact us at [email protected].

12.2. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. No opt-out is necessary.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, contact us at [email protected]. We will verify your identity before processing your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy within the app or on our website and updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Enza AI
Email: [email protected]